Estate planning adviser reviewing a client's Lasting Power of Attorney instructions captured through LPA software

LPA Software UK: How Firms Complete Lasting Powers of Attorney Online in 2026

October 19, 2026

Quick answer: LPA software lets a firm capture everything needed for a Lasting Power of Attorney online: donor details, attorneys, replacement attorneys, how decisions are made, preferences, instructions and people to notify. It covers both LPA types in England and Wales, Property and Financial Affairs and Health and Welfare, and prepares the client for registration with the Office of the Public Guardian.

LPAs are one of the most valuable services an estate planning firm can offer, and one of the most admin-heavy. Names, addresses, dates of birth and decision choices for several people, often across two separate LPAs, create a lot of back and forth. LPA software removes most of it.

Key takeaways

  • There are two LPA types and most clients benefit from both.
  • Online onboarding captures attorney and notification details without repeated calls.
  • The Powers of Attorney Act 2023 is modernising LPA registration with a digital-first approach.
  • Every Will client is a natural LPA client.

What are the two types of LPA in England and Wales?

Property and Financial Affairs LPA: lets attorneys manage money, bank accounts, bills and property. It can be used while the donor still has mental capacity, if the donor allows it.

Health and Welfare LPA: covers decisions about care, medical treatment and where the donor lives. It can only be used once the donor lacks capacity to make the decision, and the donor chooses whether attorneys can decide on life-sustaining treatment.

What should LPA software capture?

  • Donor details and confirmation of which LPA types are needed
  • Attorneys and replacement attorneys
  • How attorneys act: jointly, jointly and severally, or jointly for some decisions and jointly and severally for others
  • Preferences and instructions
  • Life-sustaining treatment choice for Health and Welfare LPAs
  • People to notify
  • Certificate provider details

Ai Wills captures LPAs in full online, so your team reviews complete instructions rather than chasing missing details.

What changed with the Powers of Attorney Act 2023?

The Act gave the Office of the Public Guardian the framework to modernise how LPAs are made and registered, moving towards a digital service with stronger identity checks and a faster, simpler process. The detail continues to roll out, so your software and processes should be ready to adapt as the OPG service changes.

For firms, the direction is clear: clients will increasingly expect to start and manage their LPA online.

Why add LPA software if you already write Wills?

Because the same client, at the same moment, needs both. A Will deals with what happens after death. An LPA deals with what happens if the client loses capacity during life. Offering both in one journey raises the value of every client and gives them a complete plan.

How does LPA software save time?

Automation chases attorneys and certificate providers for missing information, reminds clients to sign, and moves the matter through your pipeline. Your team only steps in for review and genuine questions.

For the full platform view, read our estate planning software guide or our look at Will writing software.

Frequently asked questions

Can an LPA be completed online?

Yes. Clients can complete their LPA instructions online, and the OPG is moving to a more digital registration process under the Powers of Attorney Act 2023.

Does a client need both types of LPA?

Many clients benefit from both, because they cover different decisions. Advisers should explain the difference and let the client decide.

Who registers an LPA?

LPAs are registered with the Office of the Public Guardian. An LPA cannot be used until it is registered.

Is LPA software suitable for financial advisers?

Yes. Financial and mortgage advisers use LPA software to add a valuable, relevant service for existing clients.

About the author

Chris Fisher is the founder of Ai Wills, with 25 years in the legal industry and 10 years in estate planning. He builds the systems professional firms use to deliver Wills, LPAs, probate and estate administration services under their own brand.

This article is general information about the law of England and Wales as at 2026 and is not legal, tax or financial advice. Take advice specific to your circumstances. Last reviewed: September 2026.

Chris Fisher

Chris Fisher

Chris Fisher - Founder of Ai Wills.

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