Under the laws of England and Wales a Will is not valid until it is printed, signed and witnessed on paper. Everything up to that point is a draft. Which means the last step in your client journey, the one that decides whether any of it works, is a printer, an envelope and a set of instructions the client actually understands. We do that part for you, under your brand, so nobody in your office is buying paper or queueing at the post office.
One instruction, not two suppliers. Printing and postage sit inside the same journey your client already paid for. They are offered as add-ons at your checkout, at your price, so the client buys them from you in the same transaction rather than being sent somewhere else a fortnight later. If they also want the signed original held somewhere safer than a kitchen drawer, that is our secure document storage service.
The legal content is rarely the problem. What goes wrong is the last ten minutes: a page signed in the wrong place, a witness who turns out to be a beneficiary, an initial missing from an amendment, a bundle stapled out of order. Nobody finds out for twenty years, and by then it cannot be fixed. A properly printed pack with proper instructions is the cheapest insurance against all of it.
If a beneficiary or their spouse witnesses the Will, the gift to them fails even though the Will itself stands. It is the single most common execution error, and it is caused entirely by nobody explaining the rule.
Attestation clauses are not obvious to a person who has never seen one. Coloured markers on every page that needs a signature or an initial remove the guesswork before it becomes a problem.
A Will printed at home on a jammed inkjet comes out in whatever order it feels like. Bound in the correct sequence, with the pages numbered, there is nothing for anyone to reassemble later.
Clients judge the value of your advice by the thing that lands on their doormat. Quality stock and proper binding say this was done by a professional. Four sheets of A4 and a paperclip do not.
Untracked post goes missing and nobody notices until the client chases you. Every pack goes out tracked, with the reference recorded against the client so you can answer the question in seconds.
Print, check, collate, staple, write the letter, find an envelope, buy the postage, walk to the post office. Multiply that by every instruction you take and it is a job nobody in your office should be doing.
The pack is the part of your service the client physically holds. It is what they show their family, what they keep in the drawer with the passports, and what they remember when someone asks who did their Will. It is worth getting right, and it is not worth doing yourself.
Six stages. Your firm approves the document and takes the fee. Everything after that, the printing, the pack, the envelope and the postage, happens on our side with your name on it.
The add-on is offered on the same branded checkout as the Will or LPA itself, at a price you set. The client pays once, to you, and the money settles into your own merchant account.
Nothing goes to print until you have read it. You review the finished draft in your account, make any amendments, then release it for fulfilment with one click.
Quality stock, correct page order, attestation wording laid out so it cannot be signed in the wrong place, and signature markers on every page that needs one. It looks like a legal document because it is one.
Your logo, your letterhead, your covering letter, your return address on the envelope. Inside, the signing and witnessing instructions in plain English, a checklist to work through before a pen comes out, and a pre-paid return envelope where one is needed. Our name appears nowhere at all.
Every pack is sent by a tracked service and the reference is written back against the client record, so if anyone asks where it is you can answer without picking up the phone to a supplier.
The pack tells them exactly who can witness and who cannot, in language a person actually understands. Getting this wrong is the most common reason a home made Will fails, so the instructions do the heavy lifting. If the client wants the signed original kept somewhere safer than a drawer, secure document storage picks up from here.
Nothing in the pack or on the envelope carries our name. As far as the client is concerned, their adviser printed the document, checked it and posted it. That is exactly the impression you want them to have when they recommend you to their brother in law.
The pack that lands on the doormat carries your logo, your colours and your return address. There is no third party compliment slip and no redirect.
Printing and postage are yours to price. Charge separately, bundle them into a premium package, or include them free to win the instruction. The margin is yours either way.
Bound in the right order, markers where a signature belongs and instructions written for a person rather than a lawyer. The client does not have to work anything out.
The delivery reference is written back against the client record, so when someone rings to ask where their Will has got to, the answer is already on the screen in front of you.
A pack that spells out who can witness and who cannot is the cheapest risk control in estate planning. It also means far fewer documents coming back to be done again.
You are not buying paper, binding machines or franking credit, and nobody in your office is queueing at the counter on a Friday afternoon. There is nothing to set up beyond switching it on.
What partner firms ask before they switch document fulfilment on.
The document is printed on quality stock and bound in the correct order, with the attestation wording laid out clearly and signature markers on every page that needs one. It goes out with a covering letter on your letterhead, plain English signing and witnessing instructions, a checklist for the client to work through before they sign, and a pre-paid return envelope where one is needed. Delivery is tracked and the reference is recorded against the client.
No. The covering letter, the envelope, the signing instructions and the return address all carry your firm's branding and contact details. The service is fully white-label, so the client's experience is that their adviser printed the document and posted it.
Single and Mirror Wills, Lasting Powers of Attorney for both property and financial affairs and health and welfare, trust deeds and supporting schedules, Codicils, deeds of variation, severance of tenancy paperwork, and letters or expressions of wishes. If it comes out of the estate planning journey, it can be printed and posted.
They can, and that is where most of the problems start. A Will only becomes valid once it is signed on paper in front of two witnesses, and the rules on who may witness are strict. Loose pages printed on office paper with no guidance invite the wrong witness, a signature in the wrong place and a document nobody is confident in. A printed and bound pack with instructions removes almost all of that.
You do, on both counts. Printing and postage are offered as add-ons at your own branded checkout, at prices you control, and the payment settles into your own merchant account. You can charge for them separately, build them into a premium package, or include them to win the instruction.
Yes, and that is deliberate. Nothing goes to print until you have reviewed the finished draft in your account and released it. It keeps your professional oversight where it belongs and means the version that reaches the client is one you have signed off.
Every pack goes by a tracked service and the delivery reference is written back against the client record. When a client rings to ask where their Will has got to, the answer is already in front of whoever picks up the phone, with no call to a supplier in between.
The pack is built to make that unlikely. It spells out who can witness and who cannot, where each signature goes, and the order things happen in. If something has still gone wrong, you release a fresh copy for printing and a replacement pack goes out. It is far cheaper to reprint than to discover the problem after a death.
That is the client's decision. Many keep it at home, which is their right, though probate runs on the original document rather than a copy. If they would rather it was held somewhere fireproof and off site, our secure document storage service covers that and the pack includes a pre-paid return envelope for it.
Straight away. Printing and postage are built into the same checkout your Wills and LPA journeys already use, so there is no new supplier to onboard and nothing to set up beyond your branding and your prices. Existing partners can switch it on in a single sitting.

Unity House, Westwood Business Park, Greater Manchester, WN3 4HE
Explore how Ai-Wills can add additional revenue to your exiating business with minimal effort or investment.
Unity House, Westwood Business Park, Greater Manchester, WN3 4HE
© 2026 - AI Wills is a trading style of ‘Estate Assist Ltd' - Company Number: 14495587 - Registered in England & Wales. Registered Office Address: 10/12 Upper Dicconson Street, Greater Manchester, WN12AD Head Office: Unity House, Westwood Business Park, Greater Manchester, WN3 4HE ICO Registration No: ZB470272
Explore how Ai-Wills can add additional revenue to your exiating business with minimal effort or investment.